Difference between revisions of "Turbine Image Recovery"

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(Using a DHCP server)
 
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This article describes how to upload firmware to a Turbine device if the firmware is corrupted and the unit is bricked.
 
This article describes how to upload firmware to a Turbine device if the firmware is corrupted and the unit is bricked.
  
It is important that this must be used as a last resort and the only way to reach the unit is using serial port.  
+
It is important that this must be used as a last resort and if the only way to reach the unit is using serial port.  
  
 
This applies to the following devices:
 
This applies to the following devices:
*ESC1 Controller - only the Secondary System Controller.
+
* [[ESC1]] Controller - only the Secondary System Controller
*ENA Amplifiers   
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* [[:Category:Central_Equipment|ENA Amplifiers]]  
*ECPIR-P/ECPIR-3P/EAPIR-8 Access Panels.
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* [[:Category:Indoor Access Panels|ECPIR-P/ECPIR-3P/EAPIR-8 Access Panels]]
*EAPII-1/EAPII-6 Access Panels.
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* [[:Category:Outdoor_Access_Panels|EAPII-1/EAPII-6 Access Panels]]
*TKIS-2/TKIE-1 kits.
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* [[:Category:Kits|TKIS-2/TKIE-1/TKIE-2 kits]]
 
 
== Prerequisite ==
 
 
 
The upgrade process is done by using the following tools:
 
*Standard TFTP server.
 
*Serial console to run the process.
 
 
 
In order to upload the firmware you need the following:
 
*USB to Serial Cable. A tutorial on how to make the cable can be found [http://exigowiki.zenitel.com/index.php?title=Turbine_to_PC_physical_connection '''here'''].
 
This cable must be used for the access panels and the kits.
 
*For the '''ESC''' Controller and '''ENA''' Amplifiers you need to use a serial cable like this:
 
[[File:Serial_cable.jpg|thumb|left|500px|Serial cable for ESC and ENA units]]
 
<br style="clear:both;" />
 
 
 
*TFTP server with the image package. [http://tftpd32.jounin.net/tftpd32_download.html TFTP server]
 
*SSH client. [http://www.chiark.greenend.org.uk/~sgtatham/putty/ PuTTY]:
 
 
 
== Connection ==
 
A tutorial on how to connect PC to the access panels and kits can be found [http://exigowiki.zenitel.com/index.php?title=Turbine_to_PC_physical_connection '''here'''].
 
 
 
You need to find the COM port for the USB cable. This can be found in the Device manager on your PC:
 
 
[[File:USB com port.JPG|thumb|left|500px|Find the COM port in Device manager]]
 
<br style="clear:both;" />
 
 
 
To connect to '''ESC''' Controller and '''ENA''' Amplifiers you must use the cable that is described above in Prerequisite.
 
 
 
== Procedure ==
 
=== Prepare the TFTP server on the PC ===
 
The TFTP server must be prepared with a Prod image package (f.ex. exi-prod-4.3.1.10).
 
It is important that the image is a '''Prod''' image. It is not possible to use the standard exi packages.
 
 
 
On a standard TFTP server extract and store the archive to the TFTP root folder.
 
 
 
=== SSH connection Step-By-Step ===
 
#Connect the modified USB cable to the access panel or kit. On the '''ESC''' or the '''ENA''' you must use the described Serial cable.
 
#Connect a Ethernet cable for the new Image transfer.
 
#Start "PuTTY" (or another terminal emulator), and select:
 
::*'''Connection type''' = Serial
 
::*'''Serial line''': Set COM port number according to the device installation
 
::*'''Speed''' = 115200.
 
::*Select '''Open''' to start communication. Leave the window open.
 
[[File:Putty connection.JPG|thumb|left|500px|Putty connection]]
 
<br style="clear:both;" />
 
:4. During initial boot of the device hit '''CTRL-C''' to stop the booting process.
 
 
 
=== Prepare the network on the device ===
 
There is two way of setting the network for the upgrade procedure:
 
==== Using a DHCP server ====
 
*Is you are using a DHCP server you should these commands:
 
dhcp
 
eth0.serverip={serverip}
 
 
 
==== Using Static IP ====
 
Procedure.....
 
 
 
This has to be done after each reset.
 
  
 +
== Upgrade Procedures ==
  
 +
A complete guide on recovery with the use of VS-Turbine.ImageUpgrade application can be found [https://wiki.zenitel.com/wiki/Turbine_Stations_-_Image_recovery '''here'''].
  
  
 
[[Category:Troubleshooting]]
 
[[Category:Troubleshooting]]

Latest revision as of 12:54, 17 December 2018

This article describes how to upload firmware to a Turbine device if the firmware is corrupted and the unit is bricked.

It is important that this must be used as a last resort and if the only way to reach the unit is using serial port.

This applies to the following devices:

Upgrade Procedures

A complete guide on recovery with the use of VS-Turbine.ImageUpgrade application can be found here.