Difference between revisions of "Turbine Image Recovery"

From exigoWiki
Jump to navigation Jump to search
(Step-By-Step)
 
(49 intermediate revisions by 3 users not shown)
Line 1: Line 1:
 
This article describes how to upload firmware to a Turbine device if the firmware is corrupted and the unit is bricked.
 
This article describes how to upload firmware to a Turbine device if the firmware is corrupted and the unit is bricked.
  
It is important that this must be used as a last resort and the only way to reach the unit is using serial port.  
+
It is important that this must be used as a last resort and if the only way to reach the unit is using serial port.  
  
 
This applies to the following devices:
 
This applies to the following devices:
*ESC1 Controller - only the Secondary System Controller.
+
* [[ESC1]] Controller - only the Secondary System Controller
*ENA Amplifiers   
+
* [[:Category:Central_Equipment|ENA Amplifiers]]  
*ECPIR-P/ECPIR-3P/EAPIR-8 Access Panels.
+
* [[:Category:Indoor Access Panels|ECPIR-P/ECPIR-3P/EAPIR-8 Access Panels]]
*EAPII-1/EAPII-6 Access Panels.
+
* [[:Category:Outdoor_Access_Panels|EAPII-1/EAPII-6 Access Panels]]
*TKIS-2/TKIE-1 kits.
+
* [[:Category:Kits|TKIS-2/TKIE-1/TKIE-2 kits]]
 
 
== Prerequisite ==
 
 
 
The upgrade process is done by using the following tools:
 
*Standard TFTP server.
 
*Serial console to run the process.
 
 
 
In order to upload the firmware you need the following:
 
*USB to Serial Cable. A tutorial on how to make the cable can be found [http://exigowiki.zenitel.com/index.php?title=Turbine_to_PC_physical_connection '''here'''].
 
This cable must be used for the access panels and the kits.
 
*For the '''ESC''' Controller and '''ENA''' Amplifiers you need to use a serial cable like this:
 
[[File:Serial_cable.jpg|thumb|left|500px|Serial cable for ESC and ENA units]]
 
<br style="clear:both;" />
 
 
 
*TFTP server with the image package. [http://tftpd32.jounin.net/tftpd32_download.html TFTP server]
 
*SSH client. [http://www.chiark.greenend.org.uk/~sgtatham/putty/ PuTTY]:
 
 
 
== Connection ==
 
A tutorial on how to connect PC to the access panels and kits can be found [http://exigowiki.zenitel.com/index.php?title=Turbine_to_PC_physical_connection '''here'''].
 
 
 
To connect to '''ESC''' Controller and '''ENA''' Amplifiers you must use the cable that is described above in Prerequisite.
 
 
 
== Procedure ==
 
=== Prepare the TFTP server on the PC ===
 
The TFTP server must be prepared with a Prod image package (f.ex. exi-prod-4.3.1.10).
 
It is important that the image is a '''Prod''' image. It is not possible to use the standard exi packages.
 
 
 
On a standard TFTP server extract and store the archive to the TFTP root folder.
 
 
 
=== Step-By-Step ===
 
*Connect the modified USB cable to the access panel or kit. On the '''ESC''' or the '''ENA''' you must use the described Serial cable.
 
 
 
You need to find the COM port for the USB cable. This can be found in the Device manager on your PC:
 
 
[[File:USB com port.JPG|thumb|left|500px|Find the COM port in Device manager]]
 
<br style="clear:both;" />
 
 
 
*Connect a Ethernet cable for the new Image transfer.
 
 
 
 
 
 
 
  
 +
== Upgrade Procedures ==
  
 +
A complete guide on recovery with the use of VS-Turbine.ImageUpgrade application can be found [https://wiki.zenitel.com/wiki/Turbine_Stations_-_Image_recovery '''here'''].
  
  
 
[[Category:Troubleshooting]]
 
[[Category:Troubleshooting]]

Latest revision as of 12:54, 17 December 2018

This article describes how to upload firmware to a Turbine device if the firmware is corrupted and the unit is bricked.

It is important that this must be used as a last resort and if the only way to reach the unit is using serial port.

This applies to the following devices:

Upgrade Procedures

A complete guide on recovery with the use of VS-Turbine.ImageUpgrade application can be found here.