Difference between revisions of "Factory Default"

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If you encounter problems with the system, a factory default might help to solve the problem.
 
If you encounter problems with the system, a factory default might help to solve the problem.
  
== Factory Default on ESC1 System Controller ==
+
== Factory Reset on ESC1 System Controller ==
The ESC1 consists of '''Primary System Controller''' and '''Secondary System Controller'''.
+
The ESC1 consists of the '''Primary System Controller''' and the '''Secondary System Controller'''.
  
 
=== Primary System Controller ===
 
=== Primary System Controller ===
To set the Primary System Controller (AMC-IP board) to factory default:<br>
+
To reset the Primary System Controller (AMC-IP board) to factory default:
In the web browser go to '''System Maintenance''' -> '''System Recovery'''
+
* In the web browser go to '''System Maintenance''' > '''System Recovery'''
 
 
 
[[File:Factory default 1.JPG|thumb|left|500px|AMC-IP web interface - Factory Default]]
 
[[File:Factory default 1.JPG|thumb|left|500px|AMC-IP web interface - Factory Default]]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
  
There is two ways to do a factory default:
+
There are two ways to do a factory reset:
* '''Load Factory Defaults''' - This resets the configuration data. IP settings are kept.
+
* '''Load Factory Defaults''' - This resets the configuration data. IP settings are retained.
* '''Clean & Factory Default''' - This resets the configuration data. It also remove license, SysLog and Backup files. Removes Exigo mode. IP settings are kept.
+
* '''Clean & Factory Default''' - This resets the configuration data. It also removes license, SysLog and Backup files, as well as Exigo mode. IP settings are retained.
  
 
=== Secondary System Controller ===  
 
=== Secondary System Controller ===  
To set the Secondary System Controller to factory default:<br>
+
To reset the Secondary System Controller to factory default:<br>
In the web browser go to '''Station Administration''' -> '''Reboot'''
+
* In the web browser go to '''Station Administration''' > '''Reboot'''
 
 
 
[[File:Factory default 2.JPG|thumb|left|500px|Secondary System Controller web interface - Factory Default]]
 
[[File:Factory default 2.JPG|thumb|left|500px|Secondary System Controller web interface - Factory Default]]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
  
There is two ways to do a factory default:
+
There are two ways to do a factory reset:
* '''Factory Reset''' - This resets the configuration data. The SSC gets default IP address (169.254.1.100).
+
* '''Factory Reset''' - This resets the configuration data. The SSC gets a default IP address ('''169.254.1.100''').
* '''Factory Reset with DHCP''' - This resets the configuration data. The SSC is set to receive IP from DHCP.
+
* '''Factory Reset with DHCP''' - This resets the configuration data. The SSC is set to receive the IP address from DHCP.
 
 
It is also possible to do a Factory default from the GUI on the controller.<br>
 
In the GUI go to '''Service''' -> '''Restart & Restore'''
 
  
 +
It is also possible to do a Factory Reset from the GUI on the system controller front panel.
 +
* In the GUI go to '''Service''' > '''Restart & Restore'''
 
[[File:Factory default 3.png|thumb|left|500px|ESC1 - GUI]]
 
[[File:Factory default 3.png|thumb|left|500px|ESC1 - GUI]]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
  
Factory Default from the GUI will not restart the applications responsible for audio and monitoring (EdgeAudioClient & SysMon).<br>
+
Factory Reset from the GUI will not restart the applications responsible for audio and monitoring (EdgeAudioClient & SysMon).<br>
Because of this it is recommended to do factory default from the web if possible.
+
Because of this it is recommended to do factory reset from the web browser if possible.
  
== Factory Default on ENA Amplifier ==
+
== Factory Reset on ENA Amplifier ==
 
To set a ENA amplifier in factory default:<br>
 
To set a ENA amplifier in factory default:<br>
In the web browser go to '''Station Administration''' -> '''Reboot'''
+
* In the web browser go to '''Station Administration''' > '''Reboot'''
 
 
 
[[File:Factory default 2.JPG|thumb|left|500px|ENA Amplifier web interface - Factory Default]]
 
[[File:Factory default 2.JPG|thumb|left|500px|ENA Amplifier web interface - Factory Default]]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
  
There is two ways to do a factory default:
+
There are two ways to do a factory reset:
* '''Factory Reset''' - This resets the configuration data. The ENA gets default IP address (169.254.1.100).
+
* '''Factory Reset''' - This resets the configuration data. The ENA gets the default IP address ('''169.254.1.100''').
* '''Factory Reset with DHCP''' - This resets the configuration data. The ENA is set to receive IP from DHCP.
+
* '''Factory Reset with DHCP''' - This resets the configuration data. The ENA is set to receive the IP address from DHCP.
 
 
It is also possible to do a Factory default from the GUI on the controller.<br>
 
In the GUI go to '''Service''' -> '''Restart & Restore'''
 
  
 +
It is also possible to do a Factory Reset from the GUI on the amplifier front panel.<br>
 +
* In the GUI go to '''Service''' > '''Restart & Restore'''
 
[[File:Factory default 4.png|thumb|left|500px|ENA - GUI]]
 
[[File:Factory default 4.png|thumb|left|500px|ENA - GUI]]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
  
Factory Default from the GUI will not restart the applications responsible for audio and monitoring (EdgeAudioClient & SysMon).<br>
+
Factory Reset from the GUI will not restart the applications responsible for audio and monitoring (EdgeAudioClient & SysMon).<br>
Because of this it is recommended to do factory default from the web if possible.
+
Because of this it is recommended to do factory reset from the web browser if possible.
 
 
== Factory Default on Access Panels ==
 
  
To an access panel to factory default:<br>
+
== Factory Reset on Access Panels ==
In the web browser go to '''Station Administration''' -> '''Reboot'''
 
  
 +
To reset an access panel to factory default:<br>
 +
* In the web browser go to '''Station Administration''' > '''Reboot'''
 
[[File:Factory default 2.JPG|thumb|left|500px|Access Panel web interface - Factory Default]]
 
[[File:Factory default 2.JPG|thumb|left|500px|Access Panel web interface - Factory Default]]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
  
== Reset Flowire unit ==
+
== Factory Reset Flowire Unit ==
To reset a Flowire unit use the Password Reset Button (1):
+
To reset a Flowire unit, use the Password Reset Button (1):
  
 
[[File:FCDC Overview2.PNG|left|500px]]
 
[[File:FCDC Overview2.PNG|left|500px]]

Revision as of 16:39, 13 March 2017

This article describes how to set the different Exigo devices back to factory default.
If you encounter problems with the system, a factory default might help to solve the problem.

Factory Reset on ESC1 System Controller

The ESC1 consists of the Primary System Controller and the Secondary System Controller.

Primary System Controller

To reset the Primary System Controller (AMC-IP board) to factory default:

  • In the web browser go to System Maintenance > System Recovery
AMC-IP web interface - Factory Default


There are two ways to do a factory reset:

  • Load Factory Defaults - This resets the configuration data. IP settings are retained.
  • Clean & Factory Default - This resets the configuration data. It also removes license, SysLog and Backup files, as well as Exigo mode. IP settings are retained.

Secondary System Controller

To reset the Secondary System Controller to factory default:

  • In the web browser go to Station Administration > Reboot
Secondary System Controller web interface - Factory Default


There are two ways to do a factory reset:

  • Factory Reset - This resets the configuration data. The SSC gets a default IP address (169.254.1.100).
  • Factory Reset with DHCP - This resets the configuration data. The SSC is set to receive the IP address from DHCP.

It is also possible to do a Factory Reset from the GUI on the system controller front panel.

  • In the GUI go to Service > Restart & Restore
ESC1 - GUI


Factory Reset from the GUI will not restart the applications responsible for audio and monitoring (EdgeAudioClient & SysMon).
Because of this it is recommended to do factory reset from the web browser if possible.

Factory Reset on ENA Amplifier

To set a ENA amplifier in factory default:

  • In the web browser go to Station Administration > Reboot
ENA Amplifier web interface - Factory Default


There are two ways to do a factory reset:

  • Factory Reset - This resets the configuration data. The ENA gets the default IP address (169.254.1.100).
  • Factory Reset with DHCP - This resets the configuration data. The ENA is set to receive the IP address from DHCP.

It is also possible to do a Factory Reset from the GUI on the amplifier front panel.

  • In the GUI go to Service > Restart & Restore
ENA - GUI


Factory Reset from the GUI will not restart the applications responsible for audio and monitoring (EdgeAudioClient & SysMon).
Because of this it is recommended to do factory reset from the web browser if possible.

Factory Reset on Access Panels

To reset an access panel to factory default:

  • In the web browser go to Station Administration > Reboot
Access Panel web interface - Factory Default


Factory Reset Flowire Unit

To reset a Flowire unit, use the Password Reset Button (1):

FCDC Overview2.PNG


1 Password Reset Button Pressing and holding this button for more than 15 seconds will reset the NMK password to the default: HomePlugAV0123
2 Ethernet connection Ethernet connection without power
3 Alt. position for DIN clips
4 DIN mounting clips Plastic clip to mount the Flowire Converter box to a DIN rail

In addition to reseting the NMK password to its default, the Password Reset Button will also set the following factory defaults:

  • DHCP will be turned on
  • IGMP snooping querier will be turned on