Difference between revisions of "Factory Default"

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(Reset Flowire unit)
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This article describes how to set the different Exigo devices back to factory default.<br>
 
This article describes how to set the different Exigo devices back to factory default.<br>
If you encounter problems with a system a factory default might help solving the problem.
+
If you encounter problems with the system, a factory default might help to solve the problem.
  
 
== Factory Default on ESC1 System Controller ==
 
== Factory Default on ESC1 System Controller ==
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<br style="clear:both;" />
 
<br style="clear:both;" />
 
{| border="1"
 
{| border="1"
| align="center" style="background:#ffd400;" width="50pt"| 1 || align="left" | '''Password Reset Button''' || align="left"| Pressing and holding this button for more than 15 seconds will reset the NMK password to the default: '''HomePlugAV0123'''
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| align="center" style="background:#ffd400;" width="50pt" | 1 || align="left" | '''Password Reset Button''' || align="left" | Pressing and holding this button for more than 15 seconds will reset the NMK password to the default: '''HomePlugAV0123'''
 
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| align="center" style="background:#ffd400;" width="50pt"| 2 || align="left" | Ethernet connection || align="left"| Ethernet connection without power
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| align="center" style="background:#ffd400;" width="50pt" | 2 || align="left" | Ethernet connection || align="left" | Ethernet connection without power
 
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| align="center" style="background:#ffd400;" width="50pt"| 3 || align="left" | Alt. position for DIN clips || align="left"|  
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| align="center" style="background:#ffd400;" width="50pt" | 3 || align="left" | Alt. position for DIN clips || align="left" |  
 
|-
 
|-
| align="center" style="background:#ffd400;" width="50pt"| 4 || align="left" | DIN mounting clips || align="left"|  Plastic clip to mount the Flowire Converter box to a DIN rail
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| align="center" style="background:#ffd400;" width="50pt" | 4 || align="left" | DIN mounting clips || align="left" |  Plastic clip to mount the Flowire Converter box to a DIN rail
 
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|-
 
|}
 
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* '''DHCP will be turned on'''
 
* '''DHCP will be turned on'''
 
* '''IGMP snooping querier will be turned on'''
 
* '''IGMP snooping querier will be turned on'''
 
  
 
[[Category:Troubleshooting]]
 
[[Category:Troubleshooting]]

Revision as of 15:04, 13 March 2017

This article describes how to set the different Exigo devices back to factory default.
If you encounter problems with the system, a factory default might help to solve the problem.

Factory Default on ESC1 System Controller

The ESC1 consists of Primary System Controller and Secondary System Controller.

Primary System Controller

To set the Primary System Controller (AMC-IP board) to factory default:
In the web browser go to System Maintenance -> System Recovery

AMC-IP web interface - Factory Default


There is two ways to do a factory default:

  • Load Factory Defaults - This resets the configuration data. IP settings are kept.
  • Clean & Factory Default - This resets the configuration data. It also remove license, SysLog and Backup files. Removes Exigo mode. IP settings are kept.

Secondary System Controller

To set the Secondary System Controller to factory default:
In the web browser go to Station Administration -> Reboot

Secondary System Controller web interface - Factory Default


There is two ways to do a factory default:

  • Factory Reset - This resets the configuration data. The SSC gets default IP address (169.254.1.100).
  • Factory Reset with DHCP - This resets the configuration data. The SSC is set to receive IP from DHCP.

It is also possible to do a Factory default from the GUI on the controller.
In the GUI go to Service -> Restart & Restore

ESC1 - GUI


Factory Default from the GUI will not restart the applications responsible for audio and monitoring (EdgeAudioClient & SysMon).
Because of this it is recommended to do factory default from the web if possible.

Factory Default on ENA Amplifier

To set a ENA amplifier in factory default:
In the web browser go to Station Administration -> Reboot

ENA Amplifier web interface - Factory Default


There is two ways to do a factory default:

  • Factory Reset - This resets the configuration data. The ENA gets default IP address (169.254.1.100).
  • Factory Reset with DHCP - This resets the configuration data. The ENA is set to receive IP from DHCP.

It is also possible to do a Factory default from the GUI on the controller.
In the GUI go to Service -> Restart & Restore

ENA - GUI


Factory Default from the GUI will not restart the applications responsible for audio and monitoring (EdgeAudioClient & SysMon).
Because of this it is recommended to do factory default from the web if possible.

Factory Default on Access Panels

To an access panel to factory default:
In the web browser go to Station Administration -> Reboot

Access Panel web interface - Factory Default


Reset Flowire unit

To reset a Flowire unit use the Password Reset Button (1):

FCDC Overview2.PNG


1 Password Reset Button Pressing and holding this button for more than 15 seconds will reset the NMK password to the default: HomePlugAV0123
2 Ethernet connection Ethernet connection without power
3 Alt. position for DIN clips
4 DIN mounting clips Plastic clip to mount the Flowire Converter box to a DIN rail

In addition to reseting the NMK password to its default, the Password Reset Button will also set the following factory defaults:

  • DHCP will be turned on
  • IGMP snooping querier will be turned on