ExigoNet

This article explains the principle of how the ExigoNet works.

With the use of SIP/SIP Trunk it is possible to make integration between different Exigo system.

Directory Numbers

In order to avoid conflicts regarding directory numbers each Exigo system needs to have its own range.
More information regarding Directory Numbers can be found here.

When a new database is created in Exigo Management Tool it is possible to define a new range of directory numbers.

ExigoNet - System ID and Directory Number Index

In Advanced Settings in the wizard it is possible to set the System ID and Directory Number Index.

• System ID - Changing this number will change the first two directory numbers according to the rules.
  
• Directory Number Index - This will set the directory number range for the Action Calls.
  

The default range for Action Calls is from 98001 to 98099.
If you set the Directory Number Index to 1 the default range for action Calls will be 98101 to 98199.

The System ID and Directory Number Index can also be changed later on.
This is done by right-clicking on System in the Device Tree and select Set System ID's.

Select System ID's

Here it is possible to change both System ID and Directory Number Index.

Configuration

Configuration will depend on functionality needed.

Prerequisites

Two Exigo systems with different System ID and Directory Number Index.

SIP Trunk

First step is to add a SIP Trunk:

• Select Components > Devices > External Devices
• Drag-and-drop SIP Trunk on System > Integration

SIP Trunk

• Enter the IP Address of the SIP trunk (the IP address of the Primary System Controller).
  

Note!: SIP Trunk must be created in both Exigo systems.

SIP Device (outgoing activity)

To configure a SIP device on the system:

• Select Components > External Connections
• Drag-and-drop SIP Device on System > Integration > SIP Trunk

SIP Device

To call a SIP Device, the Sip Device has to be included in a Zone.
Best practice is to use a dedicated Zone for the SIP Device.

Action calls (incoming activity)

Exigo supports up to 99 actions calls that can be triggered by external SIP devices through the SIP trunk. These occupy the range of 98001 to 98099 (depending on the Directory Number Index) and are configured in Exigo Management Tool.
All action calls have an ON CONNECT and ON DISCONNECT action parameter.

• Drag-and-drop Action Call on System > Integration > Action Calls

Action Call

• Set the number of directory numbers to add in the dialog-box

Each directory number will have On Connect and On Disconnect containers where input actions can be configured.

Example 1 - Live Speech

We want to configure Live Speech from one Exigo system to another (from Exigo System 1 to Exigo System 2).

Step 1

Configure SIP Trunk in both Exigo systems.

Step 2

Add a SIP Device in Exigo System 1.
This will be the Exigo system where the Live Speech is initiated.
Add the SIP Device to a Zone:

SIP Device in dedicated Zone

Step 3

Configure a Live Speech in Exigo System 1 and include the Zone with the SIP Device in the Destination.

Live Speech with the Zone including the SIP Device

Step 4

• Add a Action Call in Exigo System 2.
• Configure a Live Speech on the Action Call:

Action Call - Live Speech start/stop

Configure Live Speech start on_connect and stop on_disconnect.
Make sure that the

Availability

This function is available from Exigo 1.3.3 and newer.