Difference between revisions of "AlphaCom Integration Troubleshooting"

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(= Allow SIP Stations in Group Call)
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== Updating from Exigo v. 1.3.2.10 LA (Limited Availability) to Exigo v. 1.3.3.0 GA (General Availability) ==
 
== Updating from Exigo v. 1.3.2.10 LA (Limited Availability) to Exigo v. 1.3.3.0 GA (General Availability) ==
  
=== Allow SIP Stations in Group Call ==
+
=== Allow SIP Stations in Group Call ===
 
By default SIP Stations cannot be part of a group call. <br>
 
By default SIP Stations cannot be part of a group call. <br>
This can be turned on by:  
+
This is turned by: <br>
 +
[[File:Alphacom integration group call 1.PNG|thumb|left|500px|Allow SIP Stations in Group Calls]]
 +
<br style="clear:both;" />
 +
In '''Exchange & System''' -> '''System''' -> '''VoIP''' <br>
 +
Tick of '''Allow SIP Stations in Group Calls and as default speakers in SX Conference''' <br>
  
 +
In the Group Call to Exigo the Automatic M-key must be ticked of. <br>
 +
[[File:Alphacom integration group call 2.PNG|thumb|left|500px|Automatic M-key]]
 +
<br style="clear:both;" />
 +
Automatic M-key from all stations (or alternative Automatic M-key only from SIP calls).
  
  
 
[[Category:Troubleshooting]]
 
[[Category:Troubleshooting]]

Revision as of 14:13, 10 November 2017


Updating from Exigo v. 1.3.2.10 LA (Limited Availability) to Exigo v. 1.3.3.0 GA (General Availability)

Allow SIP Stations in Group Call

By default SIP Stations cannot be part of a group call.
This is turned by:

Allow SIP Stations in Group Calls


In Exchange & System -> System -> VoIP
Tick of Allow SIP Stations in Group Calls and as default speakers in SX Conference

In the Group Call to Exigo the Automatic M-key must be ticked of.

Automatic M-key


Automatic M-key from all stations (or alternative Automatic M-key only from SIP calls).