Difference between revisions of "Factory Default"
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If you encounter problems with the system, a factory default might help to solve the problem. | If you encounter problems with the system, a factory default might help to solve the problem. | ||
− | == Factory | + | == Factory Reset on ESC1 System Controller == |
− | The ESC1 consists of '''Primary System Controller''' and '''Secondary System Controller'''. | + | The ESC1 consists of the '''Primary System Controller''' and the '''Secondary System Controller'''. |
=== Primary System Controller === | === Primary System Controller === | ||
− | To | + | To reset the Primary System Controller (AMC-IP board) to factory default: |
− | In the web browser go to '''System Maintenance''' | + | * In the web browser go to '''System Maintenance''' > '''System Recovery''' |
− | |||
[[File:Factory default 1.JPG|thumb|left|500px|AMC-IP web interface - Factory Default]] | [[File:Factory default 1.JPG|thumb|left|500px|AMC-IP web interface - Factory Default]] | ||
<br style="clear:both;" /> | <br style="clear:both;" /> | ||
− | There | + | There are two ways to do a factory reset: |
− | * '''Load Factory Defaults''' - This resets the configuration data. IP settings are | + | * '''Load Factory Defaults''' - This resets the configuration data. IP settings are retained. |
− | * '''Clean & Factory Default''' - This resets the configuration data. It also | + | * '''Clean & Factory Default''' - This resets the configuration data. It also removes license, SysLog and Backup files, as well as Exigo mode. IP settings are retained. |
=== Secondary System Controller === | === Secondary System Controller === | ||
− | To | + | To reset the Secondary System Controller to factory default:<br> |
− | In the web browser go to '''Station Administration''' | + | * In the web browser go to '''Station Administration''' > '''Reboot''' |
− | |||
[[File:Factory default 2.JPG|thumb|left|500px|Secondary System Controller web interface - Factory Default]] | [[File:Factory default 2.JPG|thumb|left|500px|Secondary System Controller web interface - Factory Default]] | ||
<br style="clear:both;" /> | <br style="clear:both;" /> | ||
− | There | + | There are two ways to do a factory reset: |
− | * '''Factory Reset''' - This resets the configuration data. The SSC gets default IP address (169.254.1.100). | + | * '''Factory Reset''' - This resets the configuration data. The SSC gets a default IP address ('''169.254.1.100'''). |
− | * '''Factory Reset with DHCP''' - This resets the configuration data. The SSC is set to receive IP from DHCP. | + | * '''Factory Reset with DHCP''' - This resets the configuration data. The SSC is set to receive the IP address from DHCP. |
− | |||
− | |||
− | |||
+ | It is also possible to do a Factory Reset from the GUI on the system controller front panel. | ||
+ | * In the GUI go to '''Service''' > '''Restart & Restore''' | ||
[[File:Factory default 3.png|thumb|left|500px|ESC1 - GUI]] | [[File:Factory default 3.png|thumb|left|500px|ESC1 - GUI]] | ||
<br style="clear:both;" /> | <br style="clear:both;" /> | ||
− | Factory | + | Factory Reset from the GUI will not restart the applications responsible for audio and monitoring (EdgeAudioClient & SysMon).<br> |
− | Because of this it is recommended to do factory | + | Because of this it is recommended to do factory reset from the web browser if possible. |
− | == Factory | + | == Factory Reset on ENA Amplifier == |
To set a ENA amplifier in factory default:<br> | To set a ENA amplifier in factory default:<br> | ||
− | In the web browser go to '''Station Administration''' | + | * In the web browser go to '''Station Administration''' > '''Reboot''' |
− | |||
[[File:Factory default 2.JPG|thumb|left|500px|ENA Amplifier web interface - Factory Default]] | [[File:Factory default 2.JPG|thumb|left|500px|ENA Amplifier web interface - Factory Default]] | ||
<br style="clear:both;" /> | <br style="clear:both;" /> | ||
− | There | + | There are two ways to do a factory reset: |
− | * '''Factory Reset''' - This resets the configuration data. The ENA gets default IP address (169.254.1.100). | + | * '''Factory Reset''' - This resets the configuration data. The ENA gets the default IP address ('''169.254.1.100'''). |
− | * '''Factory Reset with DHCP''' - This resets the configuration data. The ENA is set to receive IP from DHCP. | + | * '''Factory Reset with DHCP''' - This resets the configuration data. The ENA is set to receive the IP address from DHCP. |
− | |||
− | |||
− | |||
+ | It is also possible to do a Factory Reset from the GUI on the amplifier front panel.<br> | ||
+ | * In the GUI go to '''Service''' > '''Restart & Restore''' | ||
[[File:Factory default 4.png|thumb|left|500px|ENA - GUI]] | [[File:Factory default 4.png|thumb|left|500px|ENA - GUI]] | ||
<br style="clear:both;" /> | <br style="clear:both;" /> | ||
− | Factory | + | Factory Reset from the GUI will not restart the applications responsible for audio and monitoring (EdgeAudioClient & SysMon).<br> |
− | Because of this it is recommended to do factory | + | Because of this it is recommended to do factory reset from the web browser if possible. |
− | |||
− | |||
− | + | == Factory Reset on Access Panels == | |
− | |||
+ | To reset an access panel to factory default:<br> | ||
+ | * In the web browser go to '''Station Administration''' > '''Reboot''' | ||
[[File:Factory default 2.JPG|thumb|left|500px|Access Panel web interface - Factory Default]] | [[File:Factory default 2.JPG|thumb|left|500px|Access Panel web interface - Factory Default]] | ||
<br style="clear:both;" /> | <br style="clear:both;" /> | ||
− | == Reset Flowire | + | == Factory Reset Flowire Unit == |
− | To reset a Flowire unit use the Password Reset Button (1): | + | To reset a Flowire unit, use the Password Reset Button (1): |
[[File:FCDC Overview2.PNG|left|500px]] | [[File:FCDC Overview2.PNG|left|500px]] |
Revision as of 16:39, 13 March 2017
This article describes how to set the different Exigo devices back to factory default.
If you encounter problems with the system, a factory default might help to solve the problem.
Contents
Factory Reset on ESC1 System Controller
The ESC1 consists of the Primary System Controller and the Secondary System Controller.
Primary System Controller
To reset the Primary System Controller (AMC-IP board) to factory default:
- In the web browser go to System Maintenance > System Recovery
There are two ways to do a factory reset:
- Load Factory Defaults - This resets the configuration data. IP settings are retained.
- Clean & Factory Default - This resets the configuration data. It also removes license, SysLog and Backup files, as well as Exigo mode. IP settings are retained.
Secondary System Controller
To reset the Secondary System Controller to factory default:
- In the web browser go to Station Administration > Reboot
There are two ways to do a factory reset:
- Factory Reset - This resets the configuration data. The SSC gets a default IP address (169.254.1.100).
- Factory Reset with DHCP - This resets the configuration data. The SSC is set to receive the IP address from DHCP.
It is also possible to do a Factory Reset from the GUI on the system controller front panel.
- In the GUI go to Service > Restart & Restore
Factory Reset from the GUI will not restart the applications responsible for audio and monitoring (EdgeAudioClient & SysMon).
Because of this it is recommended to do factory reset from the web browser if possible.
Factory Reset on ENA Amplifier
To set a ENA amplifier in factory default:
- In the web browser go to Station Administration > Reboot
There are two ways to do a factory reset:
- Factory Reset - This resets the configuration data. The ENA gets the default IP address (169.254.1.100).
- Factory Reset with DHCP - This resets the configuration data. The ENA is set to receive the IP address from DHCP.
It is also possible to do a Factory Reset from the GUI on the amplifier front panel.
- In the GUI go to Service > Restart & Restore
Factory Reset from the GUI will not restart the applications responsible for audio and monitoring (EdgeAudioClient & SysMon).
Because of this it is recommended to do factory reset from the web browser if possible.
Factory Reset on Access Panels
To reset an access panel to factory default:
- In the web browser go to Station Administration > Reboot
Factory Reset Flowire Unit
To reset a Flowire unit, use the Password Reset Button (1):
1 | Password Reset Button | Pressing and holding this button for more than 15 seconds will reset the NMK password to the default: HomePlugAV0123 |
2 | Ethernet connection | Ethernet connection without power |
3 | Alt. position for DIN clips | |
4 | DIN mounting clips | Plastic clip to mount the Flowire Converter box to a DIN rail |
In addition to reseting the NMK password to its default, the Password Reset Button will also set the following factory defaults:
- DHCP will be turned on
- IGMP snooping querier will be turned on