Difference between revisions of "Setting up AlphaCom integration"

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Press '''Ok'''.
  
 
=== Step 2. Define and set up the group which Exigo should call ===  
 
=== Step 2. Define and set up the group which Exigo should call ===  

Revision as of 12:23, 7 December 2016

AlphaCom integration

This article will explain how to setup and configure basic AlphaCom integration on a Exigo system.

Exigo and AlphaCom is integrated with each other using SIP.
The basic use cases for this integration is to do public announcement form the intercom and include intercoms in alarm distribution from Exigo.

Configuration Overview

Exigo Management Tool (EMT) is used for setting up the integration from Exigo.

EMT


AlphaPro is used for setting up the integration from AlphaCom.

AlphaPro


The Web interface is used for all devices.

From Exigo there is two types of actions defined:

  • Action Calls - from AlphaCom to Exigo.
  • AlphaCom features - from Exigo to AlphaCom.

Exigo will use numbers from 98001 and upwards to start activities in Exigo on incoming activities. Outgoing from Exigo can define any number.

Action Calls and AlphaCom features


What the different directory numbers will trigger in the AlphaCom system is based on the configuration of the AlphaCom.

AlphaPro Configuration

Basic configuration on the AlphaCom contains two steps:

  • Define and map IP addresses to the Exigo Node.
  • Define and set up the group which Exigo should call.

Step 1. Define and map IP addresses to the Exigo Node

Select Create Exchange to create the Exigo SIP node in your AlphaCom system:

AlphaPro - Create exchange


Set the IP adress for the Exigo PSC as the SIP Trunk Line:

AlphaPro - Set the Exigo PSC IP address as the SIP Trunk Line


Set up Net Routing:
Go to Exchange & System -> Net Routing:

AlphaPro - Setup the Net Routing


Select Insert:
Select the Exigo node:

AlphaPro - Setup the Net Routing


Select ACDP Link: SIP Link (31)

File:Alphacom integration net routing 3.JPG
AlphaPro - Setup the Net Routing


Press Ok.

Step 2. Define and set up the group which Exigo should call

The next step is to add the directory numbers which are used in Exigo. These numbers are from 98001 to 98099: Select Directory and Features:

AlphaPro - Directory and Features


Here you need to add the number of directory numbers/Action Calls you need.
Add a directory number 98001 with feature number 9 (Call a User).

AlphaPro - Directory and Features


This will give you a number that are automatically in All Call 84, and can also be added to groups.
Give the Directory Number a descriptive text in Display Text.
The User will look like this:

AlphaPro - User


Check the SIP Station box.
The Related to Trunk must be set to the correct Exigo SIP Trunk.

EMT Configuration

There is 3 main configurations that needs to be done in EMT. The AlphaCom node needs to be added. Actions Calls and AlphaCom features also needs to be configured.

Step 1. Add the AlphaCom node

First step is to add the AlphaCom node to the system.
In Components view expand the External Devices.
Drag the AlphaCom to the System -> Integration:

EMT - Add the AlphaCom node


Type in the IP address of the AlphaCom.

Step 2. Action Calls

For the AlphaCom to trigger features in the Exigo system one or more Action Calls needs to be added.
In Components view expand External Connections.
Drag Action Call to System -> Integration -> Action Calls:

EMT - Add Action Call


Then you can add input action to the Action Call. We will use Live Speech in this example.
In Components view expand Input action.
Drag Live Speech to System -> Integration -> Action Calls -> 980xx -> On Connect

EMT - Add Live Speech


In the pop up select:

  • Activation: Start.
  • Destination: The zones you want the Live Speech.
  • Priority: Default priority is 50.
  • Chime: Select the desired chime.

Press Done.
To make the Live Speech stop you also need to program Live Speech on disconnect.
This needs to have Activation: Stop.

Step 3. AlphaCom Feature

Adding an AlphaCom Feature allows Exigo to trigger activities in the AlphaCom.
In Components view expand External Connections.
Drag Action Call to System -> Integration:

EMT - Add AlphaCom Feature


Each AlphaCom Feature relates to one feature number, typically a group number such as 85, 86 and so on.
In this example we will use the group number 85 to trigger a group call in AlphaCom.

Each AlphaCom Feature can be assigned to different zones in the system.
Best practice is to have a dedicated zone for the AlphaCom.
Add a new zone to the system and give it an descriptive name (for example AlphaCom).
Drag AlphaCom Feature to the new zone:

EMT - Add AlphaCom Feature to the Zone


The group call from Exigo need to be adjusted on the AlphaCom.
In this example we have used group 85.

AlphaPro - Configure group 85


Exigo does not have an M key, and the group should therefore be set to Automatic M-key.
Best practice is to let the Exigo system control the gong. The AlphaCom group should therefore have No Gong set.
Be sure to include the members that you want to be part of the group.
The Exigo - AlphaCom integration should now work.

Exigo - AlphaCom Priorities

Exigo has 100 priorities while AlphaCom and SIP has 4.
Outgoing activities from Exigo will be translated based on a priority mapping:

EMT - Priority Mapping


Control output: Audio activity

An external audio source must be defined in the Exigo system. This will be handled as any other source and can then be used to trigger control outputs depending on the audio activity function.