Difference between revisions of "ENA2xxx Shutdown Fix"

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(Log on to the ENA2xxx with SSH)
 
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An issue has been observed on ENA2200 and ENA2400 where audio channels goes in shutdown mode when playing audio with low frequencies.<br>  
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An issue has been observed on '''Exigo-1.3.3.0''' on ENA2200 and ENA2400 where audio channels goes in shutdown mode when playing audio with low frequencies.<br>  
To prevent this, a high pass filter must be added to the channels.  
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To prevent this, a filter needs to be added to the channels to protect it from the very lowest frequencies. <br>
 
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{{Note}}The issue is fixed in [[Downloads#Exigo_Version_1.3|'''Exigo-1.3.3.1''']].
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More information in the release note for [[Release_Note_Exigo_1.3#Low_frequency_PCM48_audio_causes_ENA2200_Amp_to_shutdown | Exigo 1.3.3.1]].
 
== Procedure ==
 
== Procedure ==
 
=== Log on to the ENA2xxx with SSH ===
 
=== Log on to the ENA2xxx with SSH ===
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::* '''Port''' = 22
 
::* '''Port''' = 22
 
::* '''Connection type''' = SSH
 
::* '''Connection type''' = SSH
::* '''Select Open to start communication.
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::* Select '''Open''' to start communication.
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[[File:SSH connection.PNG|thumb|left|500px|SSH connection]]
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<br style="clear:both;" />
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Default user and password is '''root'''.
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[[File:SSH connection_2.PNG|thumb|left|500px|SSH login]]
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<br style="clear:both;" />
  
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=== Add the Hi-Pass filter to the Edgeaudio client ===
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To open the Edgeaudio file in NANO, type in this command:
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nano /opt/data/config/edgeaudioclient.ini
  
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[[File:SSH connection_3.PNG|thumb|left|500px|Open Edgeaudioclient.ini file]]
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<br style="clear:both;" />
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Press enter.
  
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At the end of the file add these lines:
  
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[DAC_Left_48000]
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Biquad_A=7C7E7A8381867C7E7A7C723086EA76
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Biquad_B=583A4A583A4A583A4AAE1B55C2E02C
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[DAC_Right_48000]
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Biquad_A=7C7E7A8381867C7E7A7C723086EA76
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Biquad_B=583A4A583A4A583A4AAE1B55C2E02C
  
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[[File:SSH connection_4.PNG|thumb|left|500px|Add the lines in the file]]
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<br style="clear:both;" />
  
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Save the file - exit SSH connection. <br>
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'''Reboot the ENA2xxx.'''
  
 
[[Category:Troubleshooting]]
 
[[Category:Troubleshooting]]

Latest revision as of 08:51, 18 May 2018

An issue has been observed on Exigo-1.3.3.0 on ENA2200 and ENA2400 where audio channels goes in shutdown mode when playing audio with low frequencies.
To prevent this, a filter needs to be added to the channels to protect it from the very lowest frequencies.

Note.PNGThe issue is fixed in Exigo-1.3.3.1.

More information in the release note for Exigo 1.3.3.1.

Procedure

Log on to the ENA2xxx with SSH

SSH connection Step-By-Step

  1. Open SSH in the firewall
  2. "PuTTY" (or another terminal emulator), and select:
  • Host Name: IP address of the ENA2xxx device
  • Port = 22
  • Connection type = SSH
  • Select Open to start communication.
SSH connection


Default user and password is root.

SSH login


Add the Hi-Pass filter to the Edgeaudio client

To open the Edgeaudio file in NANO, type in this command:

nano /opt/data/config/edgeaudioclient.ini
Open Edgeaudioclient.ini file


Press enter.

At the end of the file add these lines:

[DAC_Left_48000]
Biquad_A=7C7E7A8381867C7E7A7C723086EA76
Biquad_B=583A4A583A4A583A4AAE1B55C2E02C
[DAC_Right_48000]
Biquad_A=7C7E7A8381867C7E7A7C723086EA76
Biquad_B=583A4A583A4A583A4AAE1B55C2E02C
Add the lines in the file


Save the file - exit SSH connection.
Reboot the ENA2xxx.