Difference between revisions of "Call Escalation"
| Line 30: | Line 30: | ||
===Example 1=== | ===Example 1=== | ||
This example will change the chime and priority of the live speech function used on an access panel. | This example will change the chime and priority of the live speech function used on an access panel. | ||
| − | < | + | <br><br> |
| − | Escalation ID: This must be the same as for the live speech function on the accesspanel. | + | Escalation ID: This must be the same as for the live speech function on the accesspanel.<br> |
| − | < | + | Call escalation timeout: 5 seconds |
| − | Overwrite parameters: Chime, priority< | + | <br><br> |
| − | Chime: Chime 2 | + | Overwrite parameters: Chime, priority<br> |
| − | Priority: 1 | + | Chime: Chime 2<br> |
| − | + | Priority: 1<br> | |
| − | + | <br> | |
| + | When the escalation function is triggered it will change on the live speech functionthe chime to chime number 2 and the priority to 1. If the live speech is pressed before the timeout of 5 seconds it will be activated with the new parameters. If more than 5 seconds passed after the escalation function was started the live speech function will fall back to the original parameters. | ||
[[Category:Exigo features]] | [[Category:Exigo features]] | ||
[[Category:Input Actions]] | [[Category:Input Actions]] | ||
Revision as of 15:37, 21 November 2016
Call Escalation is a special input function that can be used to modify (escalate) call parameters, for example, to raise the priority of a Live Speech, Audio Program Control, or Message Control function.
Call Escalation is local to the access panel so it is not possible to escalate across different panels.
This function is typically used for Live Speech to escalate normal PTT use to important PA.
Call escalation configuration
- Drag-and-drop Input Actions -> Call Escalation to:
Access panel -> Programmable Keys -> Key -> p1-px -> press_action/release_action
The Escalation ID parameter on the Call Escalation function must correspond to the Escalation ID parameter on the input action that will be escalated. When this is triggered, the function with the corresponding ID will get the new priority.
Clear Call Escalation when first call is activated
If the box is checked, the escalation state will be cleared when the call starts. If the box is unchecked, the escalation state will toggle.
Escalation ID
Identifies which calls will be modified by the escalation function.
Call Escalation Timeout
The time in seconds in which the call escalation function is active before it times out.
Overwrite Parameters
This replaces the selected value in the broadcasts.
Chime
The chime sound that will be played before the broadcast starts.
Call escalation example
Example 1
This example will change the chime and priority of the live speech function used on an access panel.
Escalation ID: This must be the same as for the live speech function on the accesspanel.
Call escalation timeout: 5 seconds
Overwrite parameters: Chime, priority
Chime: Chime 2
Priority: 1
When the escalation function is triggered it will change on the live speech functionthe chime to chime number 2 and the priority to 1. If the live speech is pressed before the timeout of 5 seconds it will be activated with the new parameters. If more than 5 seconds passed after the escalation function was started the live speech function will fall back to the original parameters.
