Exigo Devices Upgrade
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This article describes how to upgrade software on Exigo devices.
All Turbine based Exigo devisec uses the same software image:
- Access Panels
- Amplifiers
- Secondary System Controller (SSC)
- TKIE/TKIS kits
- IP Speakers
Contents
Upgrade using the Web Interface
Prerequisites
- A TFTP Server must be available. A TFTP server can be downloaded from here: http://tftpd32.jounin.net/tftpd32_download.html
- Download the latest Exigo firmware/software package and unzip the folder.
- Check if your local firewall is not blocking incoming ping/ICMP (Turbine station is pinging TFTP Server during update process).
Upgrade procedure
- Start the TFTP server program and click Browse, and select the folder where the latest version of exi-x.x.x.x software files are located
- Log on to the Exigo device web interface. Default login credentials are admin and alphaadmin. Select Station Administration > Manual Upgrade
- Enter the IP address of the TFTP server (I.e. the IP address of your PC)
- Enter the image file: exi-x.x.x.x, and click Save settings
The station will now contact the TFTP server and download the files. The upgrade procedure takes about 3 minutes. The process can be monitored by clicking the Log viewer tab in the TFTP server program.
Additional Information
Installing a TFTP server on your PC
- Download the TFTP Server program tftpd64 standard edition (installer) from http://tftpd32.jounin.net/tftpd32_download.html.
- For 32 bit computers download tftpd32 standard edition (installer)
- Unzip the tftpdxx.yyy.zip file. (e.g. to C: \tftpdxx\)
- Run the tftpdxx.exe file. The program is run by selecting the extracted .exe file, no installation is needed.
- Turn off every thing except "TFTP Server" under Settings > Global. Escpecially important to turn off "DHCP Server", as this server part of the tftpxx application may interfere with other DHCP servers in the network
- Select the base directory (e.g. C:\Software) by selecting the Settings > TFTP, then Browse
- The TFTP Server program must be running during the software upgrade process
Troubleshooting
In the case the upgrade is not successful it may be due to a windows setting.
- For Windows XP: http://www.sysprobs.com/enable-ping-in-xp
- For Windows7: http://www.sysprobs.com/enable-ping-reply-windows-7
- For Windows10: http://www.sysprobs.com/enable-ping-reply-and-ftp-traffic-in-windows-10-and-server