SIP integration

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Revision as of 17:49, 8 April 2016 by Ati (talk | contribs) (Incoming (from SIP server))
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Prereqesites

Exigo SIP integration requires the following:

  • An Exigo system in single or A+B-mode (hot standby) running SW v1.3.x.x
  • Exigo Management Tool v1.3.x.x
  • An iPBX or SIP device supporting SIP over UDP

Network requirements

Protocols

Exigo supports the following protocols for integration:

Function	Protocol Ports
-------------  -------- -----------
SIP Signaling	UDP	 5060
RTP Audio	UDP	 61000:61150
SNMP v1/v2c	UDP	 161

Ports

The following ports must be open in firewall for proper SIP integration

  • 5060
  • 61000 to 61150
  • 161 (for SNMP, optional)

Audio Codecs

Incoming (from SIP server)

Exigo offers transcoding of the following codecs for incoming audio streams. However the native codec is G.722, and this can be passed through without any transcoding delay and is therefore highly recommended.

Codec        Audiobandwidth  Data bandwidth
-----------  --------------  --------------
G.722        7.0 kHz         64 kb/s
G.711 A-law  3.5 kHz         64 kb/s
G.711 µ-law  3.5 kHz         64 kb/s
G.729        3.5 kHz          8 kb/s

Outgoing (from Exigo)

All Exigo internal audio is wideband, and coded in G.722. The SIP server and device must support G.722 for outgoing integration (Exigo activity is sent to external SIP system).

Functionality

Action calls (incoming activity)

Exigo supports up to 99 actions calls that can be triggered by external SIP devices through the SIP trunk. These occupy the range of 98001 to 98099 and are configured in Exigo Management Tool. All action calls have an ON CONNECT and ON DISCONNECT action parameter.

On Connect

This activity is triggered as a SIP connection to the specified action call is made.

On Disconnect

This activity is triggered as an active SIP connection to the specified action call is taken down.

Action call functions

Any Exigo function can be allocated to an Action Call, but some will not have any practical function. The following functions in Exigo are suitable for use with Action Call: Input Action Description Alarm Control Start or stop alarms in selected zones Audio Program Control Start or stop audio from program sources Clear Activity Stop all activites of a given type or in (a) given zone(s) Live Speech Distribute audio to one or more zones Local Mute Control Activate local muting (timer or manual) Message Control Start or stop locally stored messages


Priority (incoming)

Actions with higher priority will replace the previous activity. Exigo offers several modes for addressing conflicts:
Higher priority call into a busy zone

  • Mute – the activity is muted during the high-pri activity and resumed after
  • Cancel – the previous activity is canceled


Lower priority call into a busy zone

  • Reject – Cancel the entire activity
  • Go Partial – transmit to all selected zones except busy ones
  • Queue – Assume activity when all selected zones are free
  • Split queue – Transmit to free zones, assume activity in busy zones when they become free


Same priority call into a busy zone

  • First-come-first-served – standard Exigo behavior
  • Replace – only if “replace” flag is set (next to priority slider)

If desired, one action can be configured to two different Action Call numbers, one with a higher priority than the other. In the SIP server, limiting access to the two numbers can be used to differentiate high-priority devices from low-priority devices.

Alphacom features (outgoing)

Exigo supports 2-way integration. The outgoing functions are on the form [subscriber]@[ip-address]. In this form, [subscriber] must be comprised of numbers (0-9) only.

Alphacom features

The alphacom feature simply lets one add a “vitual” device to a given Zone so that a particular activity can set up a SIP call to an external device. This can be used to:

  1. Trigger a function in the iPBX – event handled by iPBX
  2. Transmit audio activity out of the Exigo system (for integration of SIP-telephones or recording devices)


Priority (outgoing)

Exigo offers 100 levels of priority. For compatibility Exigo translates these to the 4 priority levels offered in RFC3261 (SIP).