Basic Troubleshooting

This article describes basic troubleshooting for the Exigo system.
If you encounter problems making the Exigo system work the following steps might be useful for troubleshooting.

Firmware

Make sure that you are using the latest firmware on every part of your system.
The Exigo software releases comes in packages:

• EMT
• Primary System Controller
• Access Panels, Network Amplifiers (ENA) and Secondary System Controller
• CRM Access Panel
• Flowire

Make sure you are using the latest software form the same package.
Using software from different packages may cause problems.