Redundant AlphaCom integration
This article explains how to setup and configure redundant AlphaCom integration on an Exigo A-B system.
The solution may also be used for Exigo system with hot-standby controller.
Contents
Configuration Overview
Exigo Management Tool (EMT) is used for setting up the integration from Exigo.
AlphaPro is used for setting up the integration from AlphaCom.
From Exigo there is two types of actions defined:
- Action Calls - from AlphaCom to Exigo.
- AlphaCom features - from Exigo to AlphaCom.
Exigo will use numbers from 98001 and upwards to start activities in Exigo on incoming activities. Outgoing from Exigo can define any number.
AlphaPro Configuration
Basic configuration on the AlphaCom contains two steps:
- Define and map IP addresses to the two Exigo Nodes (Controller A and Controller B).
- Define and set up the group which Exigo should call.
Step 1. Define and map IP addresses to the first Exigo Node (Controller A)
The following steps needs to be repeated for Controller B.
Select Create Exchange to create the first Exigo SIP node in your AlphaCom system:
Set the IP adress for the first Exigo PSC (Controller A) as the SIP Trunk Line:
Set up Net Routing:
Go to Exchange & System -> Net Routing:
Select Insert:
Select the Exigo node:
Select ACDP Link: SIP Link (31)
Press OK.
These steps must then be repeated for Controller B.
Step 2. Define and set up the group which Exigo should call
EMT Configuration
Availability
This feature is available from Exigo 1.3.2.7 and newer.
