Redundant AlphaCom integration

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Revision as of 15:13, 1 February 2017 by Gsorensen (talk | contribs)
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This article explains how to setup and configure redundant AlphaCom integration on an Exigo A-B system.
The solution may also be used for Exigo system with hot-standby controller.


Configuration Overview

Exigo Management Tool (EMT) is used for setting up the integration from Exigo.

EMT


AlphaPro is used for setting up the integration from AlphaCom.

AlphaPro


From Exigo there is two types of actions defined:

  • Action Calls - from AlphaCom to Exigo.
  • AlphaCom features - from Exigo to AlphaCom.

Exigo will use numbers from 98001 and upwards to start activities in Exigo on incoming activities. Outgoing from Exigo can define any number.


AlphaPro Configuration

Basic configuration on the AlphaCom contains two steps:

  • Define and map IP addresses to the Exigo Node.
  • Define and set up the group which Exigo should call.


Step 1. Define and map IP addresses to the Exigo Node

Step 2. Define and set up the group which Exigo should call

EMT Configuration

(This featur is available from Exigo 1.3.2.7)