Difference between revisions of "Redundant AlphaCom integration"

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(AlphaPro Configuration)
(AlphaPro Configuration)
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=== Step 1. Define and map IP addresses to the first Exigo Node (Controller A) ===
 
=== Step 1. Define and map IP addresses to the first Exigo Node (Controller A) ===
 +
The following steps needs to be repeated for Controller B.<br>
 
Select '''Create Exchange''' to create the first Exigo SIP node in your AlphaCom system:
 
Select '''Create Exchange''' to create the first Exigo SIP node in your AlphaCom system:
 
[[File:Alphacom integration 5.JPG|thumb|left|500px|AlphaPro - Create exchange]]
 
[[File:Alphacom integration 5.JPG|thumb|left|500px|AlphaPro - Create exchange]]
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Press '''OK'''.
 
Press '''OK'''.
  
 +
These steps must then be repeated for '''Controller B'''.
  
 
=== Step 2. Define and set up the group which Exigo should call ===
 
=== Step 2. Define and set up the group which Exigo should call ===

Revision as of 08:55, 2 February 2017

This article explains how to setup and configure redundant AlphaCom integration on an Exigo A-B system.
The solution may also be used for Exigo system with hot-standby controller.


Configuration Overview

Exigo Management Tool (EMT) is used for setting up the integration from Exigo.

EMT


AlphaPro is used for setting up the integration from AlphaCom.

AlphaPro


From Exigo there is two types of actions defined:

  • Action Calls - from AlphaCom to Exigo.
  • AlphaCom features - from Exigo to AlphaCom.

Exigo will use numbers from 98001 and upwards to start activities in Exigo on incoming activities. Outgoing from Exigo can define any number.


AlphaPro Configuration

Basic configuration on the AlphaCom contains two steps:

  • Define and map IP addresses to the two Exigo Nodes (Controller A and Controller B).
  • Define and set up the group which Exigo should call.


Step 1. Define and map IP addresses to the first Exigo Node (Controller A)

The following steps needs to be repeated for Controller B.
Select Create Exchange to create the first Exigo SIP node in your AlphaCom system:

AlphaPro - Create exchange


Set the IP adress for the first Exigo PSC (Controller A) as the SIP Trunk Line:

AlphaPro - Set the Exigo PSC IP address as the SIP Trunk Line


Set up Net Routing:
Go to Exchange & System -> Net Routing:

AlphaPro - Setup the Net Routing


Select Insert:
Select the Exigo node:

AlphaPro - Setup the Net Routing


Select ACDP Link: SIP Link (31)

File:Alphacom integration net routing 3.JPG
AlphaPro - Setup the Net Routing


Press OK.

These steps must then be repeated for Controller B.

Step 2. Define and set up the group which Exigo should call

EMT Configuration

Availability

This feature is available from Exigo 1.3.2.7 and newer.