Setting up AlphaCom integration

AlphaCom integration

This article will explain how to setup and configure basic AlphaCom integration on a Exigo system.

Exigo and AlphaCom is integrated with each other using SIP.
The basic use cases for this integration is to do public announcement form the intercom and include intercoms in alarm distribution from Exigo.

Configuration Overview

Exigo Management Tool (EMT) is used for setting up the integration from Exigo.

EMT

AlphaPro is used for setting up the integration from AlphaCom.

AlphaPro

The Web interface is used for all devices.

From Exigo there is two types of actions defined:

• Action Calls - from AlphaCom to Exigo.
• AlphaCom features - from Exigo to AlphaCom.

Exigo will use numbers from 98001 and upwards to start activities in Exigo on incoming activities. Outgoing from Exigo can define any number.

Action Calls and AlphaCom features

What the different directory numbers will trigger in the AlphaCom system is based on the configuration of the AlphaCom.

AlphaPro Configuration

Basic configuration on the AlphaCom contains two steps:

• Define and map IP addresses to the Exigo Node.
• Define and set up the group which Exigo should call.

Step 1. Define and map IP addresses to the Exigo Node

Select Create Exchange to create the Exigo SIP node in your AlphaCom system:

AlphaPro - Create exchange

Set the IP adress for the Exigo PSC as the SIP Trunk Line:

AlphaPro - Set the Exigo PSC IP address as the SIP Trunk Line

Step 2. Define and set up the group which Exigo should call

The next step is to add the directory numbers which are used in Exigo. These numbers are from 98001 to 98099: Select Directory and Features:

AlphaPro - Directory and Features

Here you need to add the number of directoru numbers/Action Calls you need. Add a directory number 98001 with feature number 9 (Call a User).
This will give you a number that are automatically in All Call 84, and can also be added to groups. Give the Directory Number a descriptive text in Display Text.
The User will look like this:

AlphaPro - User

The Related to Trunk must be set to the Exigo SIP Trunk.

EMT Configuration

There is 3 main configurations that needs to be done in EMT. The AlphaCom node needs to be added. Actions Calls and AlphaCom features also needs to be configured.

Step 1. Add the AlphaCom node

First step is to add the AlphaCom node to the system. In Components view expand the External Devices.
Drag the AlphaCom to the System -> Integration:

EMT - Add the AlphaCom node

Type in the IP address of the AlphaCom.

Step 2. Action Calls

For the AlphaCom to trigger features in the Exigo system one or more Action Calls needs to be added.
In Components view expand External Connections.
Drag Action Call to System -> Integration -> Action Calls:

EMT - Add Action Call

Then you can add input action to the Action Call. We will use Live Speech in this example.
In Components view expand Input action.
Drag Live Speech to System -> Integration -> Action Calls -> 980xx -> On Connect

EMT - Add Live Speech

In the wizard select:

• Activation: Start.
• Destination: The zones you want the Live Speech.
• Priority: Default priority is 50.
• Chime: Select the desired chime.
• Wait for PTT: This will prevent dial tones from being heard and will force the operator to press M to talk.

Press Done.
To make the Live Speech stop you also need to program Live Speech on disconnect.
This needs to have Activation: Stop.

Step 3. AlphaCom Feature

Adding an AlphaCom Feature allows Exigo to trigger activities in the AlphaCom.
In Components view expand External Connections.
Drag Action Call to System -> Integration:

EMT - Add AlphaCom Feature