Difference between revisions of "System Downgrade"
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| + | [[File:Exigo downgrade.JPG|thumb|right|500px|System Downgrade]] | ||
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This article describes how to downgrade an Exigo system between major releases. | This article describes how to downgrade an Exigo system between major releases. | ||
| − | + | == Downgrade 1.3 to 1.2 == | |
| − | ==Downgrade 1.3 to 1.2== | ||
Recommended downgrade procedure: | Recommended downgrade procedure: | ||
# Flash AMC-IP with BSP version 11 | # Flash AMC-IP with BSP version 11 | ||
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# Install 1.2 on endpoints from AlphaWeb | # Install 1.2 on endpoints from AlphaWeb | ||
| − | ===Prerequisites=== | + | === Prerequisites === |
# Download and install the [https://alpha.zenitel.com/downloads/VS-Tools.msi VS-AlphaCComXEImageUpgrade] | # Download and install the [https://alpha.zenitel.com/downloads/VS-Tools.msi VS-AlphaCComXEImageUpgrade] | ||
# Download the latest [https://exigowiki.zenitel.com/index.php/Downloads 1.2 software package] | # Download the latest [https://exigowiki.zenitel.com/index.php/Downloads 1.2 software package] | ||
| − | ===AMC-IP=== | + | === AMC-IP === |
* Open the VS-AlphaCComXEImageUpgrade and select "Select Image File". | * Open the VS-AlphaCComXEImageUpgrade and select "Select Image File". | ||
* Navigate to "... Vingtor Stentofon\VS-Tools\AlphaComImages" | * Navigate to "... Vingtor Stentofon\VS-Tools\AlphaComImages" | ||
| Line 39: | Line 40: | ||
* 1.2 BSP and Alphasys can now be installed from the web upgrade form | * 1.2 BSP and Alphasys can now be installed from the web upgrade form | ||
| − | ===Turbine devices=== | + | === Turbine devices === |
* If the system is going to be powered and connected during the downgrade process, it is important that AMC-IP is downgraded before downgrading the turbine-devices.<br> | * If the system is going to be powered and connected during the downgrade process, it is important that AMC-IP is downgraded before downgrading the turbine-devices.<br> | ||
:If not, the turbine devices can download a 1.3 database from AMC-IP while running on 1.2 software. This may send the turbine device into a "reboot-loop". If this happens, the station needs to be flashed with production-software. | :If not, the turbine devices can download a 1.3 database from AMC-IP while running on 1.2 software. This may send the turbine device into a "reboot-loop". If this happens, the station needs to be flashed with production-software. | ||
Revision as of 08:53, 15 March 2017
This article describes how to downgrade an Exigo system between major releases.
Downgrade 1.3 to 1.2
Recommended downgrade procedure:
- Flash AMC-IP with BSP version 11
- Install 1.2 Alphasys/BSP
- Clean and factory default AMC-IP
- Build new database in 1.2 version of EMT
- Upload the database with all endpoints
- Install 1.2 on endpoints from AlphaWeb
Prerequisites
- Download and install the VS-AlphaCComXEImageUpgrade
- Download the latest 1.2 software package
AMC-IP
- Open the VS-AlphaCComXEImageUpgrade and select "Select Image File".
- Navigate to "... Vingtor Stentofon\VS-Tools\AlphaComImages"
- Select "axeu_b3001_a1101303.aimg"
- If server status says: "Could not start HTTP server", a TFTP-server is needed to transfer the image to the AMC-IP.
- Load a tftp-server and set the root folder to:"... \Vingtor Stentofon\VS-Tools\HttpFileServerRoot".
- Write the IP of the AMC-IP that will be flashed --> Connect to target
- If the status window shows: "Bootloader Status Recived - Status OK", everything is ready --> Press "Start Image Upgrade"
When the progress bar is at 100%, navigate to AlphaWeb and verify that versions are:
- Alphasys: 11.1.3.3
- BSP: 31.01
- IMPORTANT NOTE: The flashing procedure does not clear the old database, so after performing the flash, it is required to perform a "Clean and Factory Default" from alphaweb.
- 1.2 BSP and Alphasys can now be installed from the web upgrade form
Turbine devices
- If the system is going to be powered and connected during the downgrade process, it is important that AMC-IP is downgraded before downgrading the turbine-devices.
- If not, the turbine devices can download a 1.3 database from AMC-IP while running on 1.2 software. This may send the turbine device into a "reboot-loop". If this happens, the station needs to be flashed with production-software.
- Even though most versions of 1.2 and 1.3 exi software run on the same bootloader, it is recommended to always check that the boot environment is OK. Look for this line when installing new software on turbine-devices:
