Difference between revisions of "Primary System Controller Upgrade"

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(Software Upgrade Exigo 1.2.3.13 and newer)
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* When the upload is finished an '''Install''' button will appear. Press the '''Install''' button, the upgrade status is shown in the web browser.
 
* When the upload is finished an '''Install''' button will appear. Press the '''Install''' button, the upgrade status is shown in the web browser.
 
* When the software installation is finished the system will restart with the new software.
 
* When the software installation is finished the system will restart with the new software.
 +
 +
It is recommended to do a factory default after upgrading.<br>
 +
Go to: '''System Maintenance''' -> '''System Recovery''' -> '''Load Factory Defaults'''
  
 
== Software Upgrade - Exigo 1.2.3.12 and older ==
 
== Software Upgrade - Exigo 1.2.3.12 and older ==
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* When the upload is finished an '''Install''' button will appear. Press the '''Install''' button, the upgrade status is shown in the web browser.
 
* When the upload is finished an '''Install''' button will appear. Press the '''Install''' button, the upgrade status is shown in the web browser.
 
* When the software installation is finished the system will restart with the new software.
 
* When the software installation is finished the system will restart with the new software.
 +
 +
It is recommended to do a factory default after upgrading.<br>
 +
Go to: '''System Maintenance''' -> '''System Recovery''' -> '''Load Factory Defaults'''
  
  
 
[[Category:Software upgrade]]
 
[[Category:Software upgrade]]
 
[[Category:Getting started]]
 
[[Category:Getting started]]

Revision as of 12:49, 5 January 2017

System Controller Simplified Block Diagram

The Exigo System Controller consist of two main components:

  • Primary System Controller, PSC
  • Secondary System Controller, SSC


This article describes how to upgrade the software on the Primary System Controller part of the Exigo System Controller. The Primary system Controller (PSC) is also called:

  • Domain Controller
  • AMC-IP Board


Backup customer data

Configuration data might get lost after the upgrade.

The customer data MUST be backed up by doing a Get operation from Exigo Management Tool before the upgrade is performed.

Software Upgrade Exigo 1.2.3.13 and newer

Download the latest Exigo firmware/software package and unzip the folder.
This will contain the software package needed for upgrading the Primary System Controller (AMC-IP board).

  • Use an internet browser and log on to the AlphaCom Web interface (AlphaWeb) and select System Maintenance -> System Upgrade.
  • Browse to the downloaded file, and select Upload. The file will now be transferred from the PC to the AMC-IP board.
Primary System Controller - System Upgrade web interface


The file contains both the alpha-sys and the board support package needed.

  • When the upload is finished an Install button will appear. Press the Install button, the upgrade status is shown in the web browser.
  • When the software installation is finished the system will restart with the new software.

It is recommended to do a factory default after upgrading.
Go to: System Maintenance -> System Recovery -> Load Factory Defaults

Software Upgrade - Exigo 1.2.3.12 and older

The software upgrade is done in two steps:

  • Installing the Board Support Package (bsp)
  • Upgrading the alphasys package

Installing the Board Support Package

Download the latest Exigo firmware/software package and unzip the folder.

This will contain all necessary software needed for both Board Support Package and alphasys package.

  • Use an internet browser and log on to the AlphaCom Web interface (AlphaWeb) and select System Maintenance -> System Upgrade.
  • Browse to the downloaded bsp file, and select Upload. The file will now be transferred from the PC to the AMC-IP board.
Primary System Controller - System Upgrade web interface


  • When the upload is finished an Install button will appear. Press the Install button, the upgrade status is shown in the web browser.
  • When the software installation is finished the system will restart with the new software.

Upgrade to the latest AMC-IP Software

  • Use an internet browser and log on to the AlphaCom Web interface (AlphaWeb) and select System Maintenance -> System Upgrade.
  • Browse to the downloaded alphasys file, and select Upload. The file will now be transferred from the PC to the AMC-IP board.
Primary System Controller - System Upgrade web interface


  • When the upload is finished an Install button will appear. Press the Install button, the upgrade status is shown in the web browser.
  • When the software installation is finished the system will restart with the new software.

It is recommended to do a factory default after upgrading.
Go to: System Maintenance -> System Recovery -> Load Factory Defaults