Exigo Devices Upgrade

Example of Exigo Devices

This article describes how to upgrade software on Exigo devices.

All Turbine based Exigo devisec uses the same software image:

• Access Panels
• Amplifiers
• Secondary System Controller (SSC)
• TKIE/TKIS kits
• IP Speakers

Note that there is a separate upgrade procedure for the CRM-V IP Flush Master Station.

Upgrade using the Web Interface

The Exigo devices are upgradet via the web interface of the device.

Prerequisites

1. A TFTP Server must be available. A TFTP server can be downloaded from here: http://tftpd32.jounin.net/tftpd32_download.html
2. Download the latest Exigo firmware/software package and unzip the folder.
3. Check if your local firewall is not blocking incoming ping/ICMP (Turbine station is pinging TFTP Server during update process).

Upgrade procedure

• Start the TFTP server program and click Browse, and select the folder where the latest version of exi-x.x.x.x software files are located

TFTP32

• Log on to the Exigo device web interface. Default login credentials are admin and alphaadmin. Select Station Administration > Manual Upgrade
• Enter the IP address of the TFTP server (I.e. the IP address of your PC)
• Enter the image file: exi-x.x.x.x, and click Save settings

Secondary System Controller - Upgrade web interface

The station will now contact the TFTP server and download the files. The upgrade procedure takes about 3 minutes. The process can be monitored by clicking the Log viewer tab in the TFTP server program.

Additional Information

Installing a TFTP server on your PC

• Download the TFTP Server program tftpd64 standard edition (installer) from http://tftpd32.jounin.net/tftpd32_download.html.
• For 32 bit computers download tftpd32 standard edition (installer)
• Unzip the tftpdxx.yyy.zip file. (e.g. to C: \tftpdxx\)
• Run the tftpdxx.exe file. The program is run by selecting the extracted .exe file, no installation is needed.
• Turn off every thing except "TFTP Server" under Settings > Global. Escpecially important to turn off "DHCP Server", as this server part of the tftpxx application may interfere with other DHCP servers in the network
• Select the base directory (e.g. C:\Software) by selecting the Settings > TFTP, then Browse
• The TFTP Server program must be running during the software upgrade process

Troubleshooting

In the case the upgrade is not successful it may be due to a windows setting.

• For Windows XP: http://www.sysprobs.com/enable-ping-in-xp
• For Windows7: http://www.sysprobs.com/enable-ping-reply-windows-7
• For Windows10: http://www.sysprobs.com/enable-ping-reply-and-ftp-traffic-in-windows-10-and-server