Difference between revisions of "EMT Monitoring"

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This article describes the monitoring feature in EMT.
 
This article describes the monitoring feature in EMT.
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== Prerequisite  ==
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To install [[Downloads#Exigo_Management_Tool_1.5.3.0|EMT 1.5.3.0]] run the '''VS-EMT Setup.exe''' file. <br>
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The rest of the Exigo system must run the latest Exigo firmware release. <br>
 +
Latest Exigo release and [[Downloads#Exigo_Management_Tool_1.5.3.0|EMT 1.5.3.0]] can be found [[Downloads|here]].
  
 
== Monitor View ==
 
== Monitor View ==
Line 37: Line 42:
  
 
=== Maximizing and Minimizing views ===
 
=== Maximizing and Minimizing views ===
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The Audio Activity and Faults and Warnings View can be maximized to get more space for the list.
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To maximize, click the Maximize icon:
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[[File:EMT Monitoring 7.png|thumb|left|400px|Maximize]]
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<br style="clear:both;" />
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To minimize, click the Minimize icon:
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[[File:EMT Monitoring 8.png|thumb|left|400px|Minimize]]
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<br style="clear:both;" />
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When one of the lists is maximized, the other view will be displayed with just a summary of current activity.
  
 
=== Acknowledge and Reset faults ===
 
=== Acknowledge and Reset faults ===
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When a fault or warning arrives, EMT will display a popup window in the corner of the main screen.
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[[File:EMT Monitoring 10.png|thumb|left|500px|Fault popup]]
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<br style="clear:both;" />
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A fault can be acknowledged by clicking in the center area of the popup. <br>
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Once the fault is acknowledged, the popup will automatically close after 5 seconds, or it can be closed manually by clicking the “X” icon on the popup.
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[[File:EMT Monitoring 11.png|thumb|left|500px|Fault popup]]
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<br style="clear:both;" />
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Faults can also be acknowledged from the Current Activity list in the Faults and Warnings view:
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[[File:EMT Monitoring 12.png|thumb|left|500px|Monitoring - Ack]]
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<br style="clear:both;" />
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When the fault is acknowledged, it can be reset:
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[[File:EMT Monitoring 13.png|thumb|left|500px|Monitoring - Reset]]
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<br style="clear:both;" />
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=== Warning Popup ===
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The warning popup will automatically close after 5 seconds, or it can be manually closed by clicking the “X” icon on the popup.
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[[File:EMT Monitoring 14.png|thumb|left|500px|Warning popup]]
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<br style="clear:both;" />
  
 
=== Sorting, Filtering and Grouping ===
 
=== Sorting, Filtering and Grouping ===
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==== Sorting ====
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Click column header to sort. Sort options are ascending, descending and default order.
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[[File:EMT Monitoring 15.png|thumb|left|500px|Monitoring - Sorting]]
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<br style="clear:both;" />
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==== Filtering ====
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Click on filter icon in column header.
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[[File:EMT Monitoring 16.png|thumb|left|500px|Monitoring - Filtering]]
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<br style="clear:both;" />
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The Filter dialog will now open.
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[[File:EMT Monitoring 17.png|thumb|left|500px|Monitoring - Filtering]]
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<br style="clear:both;" />
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In the filter dialog, it is possible to make a simple filter by selecting from the top list, or to make filters that are more complex by filling in the values below.
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==== Grouping ====
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The Activity Logs view can be grouped by dragging a column header to the area above the column headers:
 +
[[File:EMT Monitoring 20.png|thumb|left|500px|Monitoring - Grouping]]
 +
<br style="clear:both;" />
 +
This will result in the Activity Log being grouped by the values in the column:
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[[File:EMT Monitoring 21.png|thumb|left|500px|Monitoring - Grouping]]
 +
<br style="clear:both;" />
 +
 +
The Activity Log can be grouped by multiple values:
 +
[[File:EMT Monitoring 22.png|thumb|left|500px|Monitoring - Grouping]]
 +
<br style="clear:both;" />
 +
The grouping can be reordered to get a view that displays data exactly as wanted.
 +
[[File:EMT Monitoring 23.png|thumb|left|500px|Monitoring - Grouping]]
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<br style="clear:both;" />
 +
 +
== Export ==
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It is possible to export all the log entries to Excel or Csv file. <br>
 +
Use the Tasks button in the upper right corner:
 +
[[File:EMT Monitoring 24.png|thumb|left|500px|Monitoring - Export]]
 +
<br style="clear:both;" />
 +
The submenu Export Format lets you select if the log files should be exported to Excel (.xlsx) or Comma Separated Values (.csv) file.
  
 
== Options ==
 
== Options ==
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There are a few options available that controls some of the Monitoring functionality. <br>
 +
Options are available at '''Options''' -> '''Configuration Options''':
 +
[[File:EMT Monitoring 25.png|thumb|left|500px|Monitoring - Options]]
 +
<br style="clear:both;" />
 +
EMT is monitoring the connection to the controller(s) by periodically sending a Ping and checking if the controller replies. <br>
 +
On slow connections (remote, VPN,…) it can be necessary to adjust the ping settings.
 +
 +
* '''Ping Every''': set how often EMT should send a Ping (ping every 1-10 second, default 2)
 +
* '''Ping Timeout''': set how long EMT should wait for reply (100 – 10000ms, default 500ms)
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* '''Ping Retries''': If a reply is missed, EMT will retry a ping a number of times before the connection to the controller is reported as lost (0-5 retries, default 2).
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* '''Default Export Format''': sets which format the Export functions should use by default.
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* '''Allow Send/Get''': Unchecking this option will disable the Send/Get buttons in the Configuration view.
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* '''Start in Monitoring Mode''': If this is checked, EMT will automatically switch to the Monitoring View when launched.
 +
* '''AutoConnect''': When EMT is launced and the database is loaded, EMT will automatically connect to the Controller(s) and start monitoring.
 +
* '''Display Alerts and Warnings''': When this is unchecked, EMT will not display the popup windows when Faults and Warnings arrive
  
 
== Availability ==
 
== Availability ==

Latest revision as of 11:58, 3 April 2020

This article describes the monitoring feature in EMT.

Prerequisite

To install EMT 1.5.3.0 run the VS-EMT Setup.exe file.
The rest of the Exigo system must run the latest Exigo firmware release.
Latest Exigo release and EMT 1.5.3.0 can be found here.

Monitor View

To enter the monitor view select Monitoring in the top banner.

EMT Monitoring


Connect and Disconnect

In order to connect to the system click on the Connect button:

Monitoring - Connect


When connection is established, the IP address(es) will turn green, and the button will show Disconnect.

Monitoring - Disconnect


Monitoring Sections

Audio Activity

The Audio Activity section will show current (ongoing) calls in the top part and terminated calls in the bottom part of the view.

Monitoring - Audio Activity


The Audio Activity view are paginated with 50 records per page.
There is information about total number of records and buttons to navigate to first/previous/next/last page at the bottom of the view.

Monitoring - number of records


Faults and Warnings

The Faults and Warnings section will show current Faults and Warnings in the top part and a log of Faults and Warnings at the bottom.

Monitoring - Faults and Warnings


The Faults and Warnings view are paginated with 50 records per page.
There is information about total number of records and buttons to navigate to first/previous/next/last page at the bottom of the view.

Monitoring - number of records


Maximizing and Minimizing views

The Audio Activity and Faults and Warnings View can be maximized to get more space for the list. To maximize, click the Maximize icon:

Maximize


To minimize, click the Minimize icon:

Minimize


When one of the lists is maximized, the other view will be displayed with just a summary of current activity.

Acknowledge and Reset faults

When a fault or warning arrives, EMT will display a popup window in the corner of the main screen.

Fault popup


A fault can be acknowledged by clicking in the center area of the popup.
Once the fault is acknowledged, the popup will automatically close after 5 seconds, or it can be closed manually by clicking the “X” icon on the popup.

Fault popup


Faults can also be acknowledged from the Current Activity list in the Faults and Warnings view:

Monitoring - Ack


When the fault is acknowledged, it can be reset:

Monitoring - Reset


Warning Popup

The warning popup will automatically close after 5 seconds, or it can be manually closed by clicking the “X” icon on the popup.

Warning popup


Sorting, Filtering and Grouping

Sorting

Click column header to sort. Sort options are ascending, descending and default order.

Monitoring - Sorting


Filtering

Click on filter icon in column header.

Monitoring - Filtering


The Filter dialog will now open.

Monitoring - Filtering


In the filter dialog, it is possible to make a simple filter by selecting from the top list, or to make filters that are more complex by filling in the values below.

Grouping

The Activity Logs view can be grouped by dragging a column header to the area above the column headers:

Monitoring - Grouping


This will result in the Activity Log being grouped by the values in the column:

Monitoring - Grouping


The Activity Log can be grouped by multiple values:

Monitoring - Grouping


The grouping can be reordered to get a view that displays data exactly as wanted.

Monitoring - Grouping


Export

It is possible to export all the log entries to Excel or Csv file.
Use the Tasks button in the upper right corner:

Monitoring - Export


The submenu Export Format lets you select if the log files should be exported to Excel (.xlsx) or Comma Separated Values (.csv) file.

Options

There are a few options available that controls some of the Monitoring functionality.
Options are available at Options -> Configuration Options:

Monitoring - Options


EMT is monitoring the connection to the controller(s) by periodically sending a Ping and checking if the controller replies.
On slow connections (remote, VPN,…) it can be necessary to adjust the ping settings.

  • Ping Every: set how often EMT should send a Ping (ping every 1-10 second, default 2)
  • Ping Timeout: set how long EMT should wait for reply (100 – 10000ms, default 500ms)
  • Ping Retries: If a reply is missed, EMT will retry a ping a number of times before the connection to the controller is reported as lost (0-5 retries, default 2).
  • Default Export Format: sets which format the Export functions should use by default.
  • Allow Send/Get: Unchecking this option will disable the Send/Get buttons in the Configuration view.
  • Start in Monitoring Mode: If this is checked, EMT will automatically switch to the Monitoring View when launched.
  • AutoConnect: When EMT is launced and the database is loaded, EMT will automatically connect to the Controller(s) and start monitoring.
  • Display Alerts and Warnings: When this is unchecked, EMT will not display the popup windows when Faults and Warnings arrive

Availability

This function is available from Exigo Management Tool (EMT) 1.5.3.0 and newer.

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